How to delete a network on the Mercusys app

Here, we will introduce the different scenarios for deleting a Halo network on the Mercusys App.

Scenario 1: The network to be deleted is no longer in use.

For example, the original Halo was replaced, or you have reset the original Halo and set it up as another network.

At this moment, deleting the old Halo network from the App will not stop the current new network from working well, and it is more like clearing the old caches.

You can select the old Halo network on the Mercusys App, then click on “Delete This Network," which is shown in the following picture, to delete this network.

Scenario 2: The network you want to delete is working well on the Mercusys App

For example, you want to remove the Halo network on the Mercusys App and then reconfigure the Halo to work with a new modem in a different house.

In this case, deleting the network from the Mercusys App is more like a soft reset that will restore Halo to the initial setup mode, and the LED light on the Halo will turn to flash yellow > solid yellow > flashing blue. In this way, Halo will stop working.

To delete the Halo network, please connect to its Wi-Fi name first and then refer to the following pictures.