How to change Notification settings of the Halo

This article shows detailed guidance for changing the notification settings of Halo via the APP.

Note: Features available in Halo may vary by model and software version. All steps and images described here are only examples and may not reflect your actual Halo experience.

1. Open the MERCUSYS app. Click More > Advanced.

Display the Advanced position in the app. All information in the Advanced page.

2. Scroll down to find out Notifications.

Display the Notifications position in the app.

3. Select Notifications. Then, you can enable or disable the notification types as desired.

All options in the Notifications page.

Note:

1. If the Notifications is “Disabled”, please go to Settings > Notifications on your mobile device to enable it.

2. The types of messages may vary slightly depending on the model due to different software versions. Will synchronize in future software updates.

3. The Message Center will allow you to view important messages at any time by tapping the Message Center button in the top right corner of the app.

Troubleshooting:

If you fail to receive the notifications on your phone, please troubleshoot as below tips:

1. Ensure the corresponding notification settings are enabled on the MERCUSYS app and the notification permission for the MERCUSYS app is enabled on your phone.

2. The notification related to the Automation feature can only be viewed in the Message Center.