How to find the Model number, Serial number and Hardware version on a MERCYSYS device.
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Some MERCUSYS devices may have more than one hardware version. For example, a name ending with V1, V2, etc. You can check the model number and hardware version on the product label or on the device’s web management page.
- Find the model number, Serial number and Hardware version on the product label
Turn over the device so you can see a label on the back or bottom of the unit. Look for a character string next to the serial number(S/N), the hardware version looks like: “Ver: X.X” or “V: X.X”. You can also find the model number marked as " Model", please refer to the following screenshot.
- Find the model number and hardware version via the web management page
- Launch a web browser, visit http://mwlogin.net and log in with the password you set for the device.
- Go to Advanced-> System Tools-> Firmware Upgrade or Advanced-> System -> Firmware Update. Find “Hardware Version”, you can see the model and the hardware vX.X or X.X